ReMAPP International is proud to license the Hard Case® Tactical® military systems assets of Energizer© Holdings. We’d like to introduce ourselves and answer your questions.
Energizer Hard Case Tactical Lighting Products
LIMITED LIFETIME TACTICAL LIGHT WARRANTY:
ReMAPP warrants that the enclosed light will be free from defects in materials and workmanship for the life of the light. This warranty does not cover damage caused by accident, unreasonable use, extended submersion in liquids, or modification of the light. We will repair or replace the light (at our option) if the light proves defective and is returned according to the RMA (Return Merchandise Authorization) procedure found at www.energizerhardcasetactical.com.
. This warranty may give you specific legal rights and you may also have other rights which may vary from state to state.
For those products that contain mount accessories (helmet lights) the following applies:
LIMITED ACCESSORY WARRANTY: The enclosed mount accessories have a 1 year limited warranty from the date of purchase and are subject to the RMA procedure found at www.energizerhardcasetactical.com.
To obtain warranty service please send an e-mail to firstname.lastname@example.org explaining the product that needs to be serviced and why and ReMAPP will email the RMA form including the RMA number. A purchase receipt is required. All repairs or replacements will need to be authorized in advance. You are responsible for delivery and the cost of delivery of the item(s) per the instructions noted on the RMA form.
Once the RMA form is received back in full ReMAPP will then decide if a repair or replacement is warranted.
* Specific country regulations may apply.